Delivery Policy

Once order is placed it is dispatched and received within 3- 4 working days.

All local shipments are shipped with......
Which come with a charge of 30aed

Delivery within the GCC 4-8 working days once dispatched
Delivery to Far East Europe & UK 8-14 working days once dispatched
Delivery to USA 8-14 working days once dispatched
Delivery to the rest of the world 8 - 14 working days once dispatched
Delivery to Qatar 4-8 working days once dispatched

Delivery outside UAE comes with different charges according to the destination.
All our international shipments are done by Emirates Post

Delivery Policy

Duties :Any duties and taxes incurred in the country of destination are responsiblity of the customer Shipping days, Vat and custom duties may vary from country to country

Refund Policy

All sales are final
All items are customer orders. We accept returns for refund or exchange for items damaged in transit

Refund and exchanges (if applicable)
We only replace items if they are damaged. To be eligible for a return or exchange you must first email or call us first within 7 days of receiving the item @ maithaalansari@gmail.com to alert us of the damage then return the damaged item to us.
Your item must not be used and in the same condition that you received it. It must also be in the original packaging.
To complete your return we require a receipt or proof of purchase. Upon receipt of the damaged item we will ship out a replacement if available once your return is received and inspected we will send you an email to notify you th…

Late or missing refund (if applicable)

If you have not received a refund yet first check your bank account again. Then contact your credit card company it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet please contact us at maithaalansari@gmail.com